Company Values
Reliability is a key word for L.D.M. Farm & Ranch. Our customers can rely on:
- Finding what you’re looking for every time you visit one of our stores.
- A great selection of high-quality merchandise.
- A fair price.
- The availability of seasoned, expert advice.
- Outstanding customer service every time you shop.
With the negatives about the future of agriculture dominating the press today, the Owners of L.D.M. Farm & Ranch believe there is a bright future for production agriculture and want the customers and employees to enjoy and be part of that bright future. Based on this belief, we have invested heavily in rural Central South Texas & the Heart Of The Texas Valley area, as part of our contribution to ensuring that we achieve that future.
Our stores reflect the core personal beliefs of our ownership group: honesty, integrity, and respect for each other (employees, customers and ourselves).
We strive to create a work environment where our staff feels empowered to take care of you, our customer, maximize your shopping experience and make sure you know we value your business. Customer service is the hallmark of our operations. We hope you will use our performance as a benchmark to measure other retailers.
At L.D.M. Farm & Ranch, we are always striving to improve our business. We never accept that we are doing the best we can do. We don’t want employees to tolerate mediocrity in themselves or their fellow employees.
Customer service is an action and you can be assured we’ll be in action helping you.
WHAT WE STAND FOR
We will be the best. We will earn the admiration, respect and smiles of our customers, team, and supplier partners as the leader in our industry.
OUR CODE OF CONDUCT
- G.E.T…means three things: we honor the Golden rule; we expect Excellence; we Trust one another.
- United…in our commitment to family, positive attitude, embracing change, delivering value, and having fun.
- Ethics…are the foundation of our company. We are empowered to do the right thing, and will always strive to do that which is right.
- Success…means being committed to the personal and professional growth of all who are part of the L.D.M. Farm & Ranch family. We think big and recognize opportunity. We communicate effectively. We recognize that profitability is essential to success.
- Tradition…is at the heart of L.D.M Farm & Ranch. We’re committed to maintaining the values and principles that have guided us from the very beginning.
L.D.M. Farm & Ranch aspires to be of prompt, courteous, and knowledgeable service to its customers, and aims to provide competitively priced products and services to both the economically and quality-minded customer.
Whether you live on a working ranch or not, L.D.M. Farm & Ranch has all the supplies you need for any project, big or small… from start to finish. If you need posts, fencing material, deer blinds, barbecue pits, ropes, panels, barbed wire, hardware, or gate openers, we’ve got something for everyone in every lifestyle.
For supplies for your farm or ranch, large or small, we invite you to visit your nearest L.D.M. Farm & Ranch store…. where you will find great service and low prices on quality merchandise for you, your farm and your home.
